Position Title: Change Manager II
Location: Remote
Work Authorization: Must be eligible for a federal background investigation (NACI minimum)
Application Email: careers@wintrio.com
Job Summary
WINTrio LLC is seeking a Change Manager II to support user adoption of a modernized federal survey data collection platform. This role plans and delivers training and change management activities, supporting a smooth transition from a legacy system to a new platform.
Key Responsibilities
- Develop change management plans supporting adoption across web, mobile, and voice based channels
- Coordinate training delivery for agency staff and field representatives
- Prepare user facing documentation and knowledge transfer materials
- Identify stakeholder impacts and develop mitigation strategies for transition risks
- Support communication planning between the project team and agency stakeholders
- Assist with operational readiness and cutover planning activities
- Gather user feedback during testing phases to inform training content
Required Qualifications
- 3 to 6 years of experience in organizational change management or training delivery
- Experience supporting technology transitions in federal or regulated environments
- Experience developing training materials and documentation for end users
- Strong communication skills supporting cross functional coordination
- Familiarity with federal accessibility requirements for training materials is a plus
- Must be eligible for a NACI background investigation
Technical Skills and Tools
- Change Management: stakeholder analysis, adoption planning, communication strategy
- Training: curriculum design, instructional materials, knowledge transfer
- Documentation: SOPs, user guides, training manuals
- Collaboration Tools: SharePoint, JIRA, Microsoft Project Central Suite
- Recommended Certifications (not mandatory): Prosci Change Management Certification
Work Environment
- Full time position
- Remote eligible
- Standard business hours Monday through Friday
- No travel required
WINTrio Benefits
- Healthcare (Medical, Dental, and Vision)
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) and Retirement Savings Plan
- Annual Bonus and Profit Sharing Opportunities
- Paid Time Off (PTO) and Vacation
- Employee Assistance Program (EAP)
- Life, Personal, and Voluntary Disability Insurance
Growth Opportunities
There is ample opportunity to grow in multiple dimensions, including federal change management, training program development, and program leadership. We are a completely employee driven company, and our continued success is built on the talent, dedication, and innovation of our team members.
Equal Opportunity Employer
WINTrio LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
