Salesforce Release Manager

Salesforce Release Manager supports and coordinates the release process across multiple Salesforce orgs. The Manager helps ensure that releases are delivered on time, within scope, and of high quality. The Manager collaborates with cross-functional teams, including development, QA, and business stakeholders, to facilitate smooth and efficient release cycles across weekly, 3-week, and project-based releases. They assist with back-promoting changes across lower-level orgs to help keep all environments in sync.

Responsibilities

• Develop solutions using Salesforce platform
• Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
• Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well
• Develop and author technical business solutions, product presentations, and demonstrations
• Work in cross-functional teams with a solution-focused mindset.
• Adherence to AccelerEd DevOps and change management process, including Attendance at
• daily scrum meetings.
• Documentation of processes, errors, and changes.
• Evaluation and installation of new Salesforce releases, including training and support.
• Maintenance of Service Cloud, including case management and omni-channel.
• Management of Salesforce roles, profiles, sharing rules, advanced flows, and groups.
• Development of Advanced Flow based automation including Screen flows, Auto launched
• Flows, and Omni-Channel flows.
• Optimization of Salesforce systems and products.
• Performance of database maintenance tasks and diagnostic tests.
• Workforce planning management and direction provided by the AccelerEd team.
• The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate
• AccelerEd’s normal business operating hours of 8:00 am to 6:00 pm ET
• Participation in 15-day AccelerEd Sprints with 2 days for planning, retrospective, and buffer
• time, and 13 working days to complete tasks.
• Complete 2 points per day per developer during sprints to track progress.

Requirements

Education & Experience

• Bachelor’s degree in computer science, Information Technology, or related field (preferred)
• 3–5 years of experience in Salesforce release management.
• 3–5 years of experience as a Salesforce Administrator or Developer
• Hands-on experience with CI/CD pipeline management, preferably with Copado or similar tools.
• Practical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)
• Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)
• Solid understanding of Salesforce best practices and functionality.

Required Qualifications

• Salesforce Certified Administrator
• Copado Fundamentals I certification (Fundamentals II preferred)

Preferred Qualifications

• Salesforce Platform App Builder or Developer certification
• Experience with project management tools (e.g., Jira, Trello, ADO)
• Strong troubleshooting and problem-solving skills during release cycles

Knowledge, Skills & Abilities

• Working knowledge of Salesforce architecture (sandboxes, production, metadata management)
• Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket,

SFDX)

• Ability to manage competing priorities and deadlines with attention to detail
• Strong collaboration and communication skills for cross-functional teamwork
• Proactive, organized, and committed to continuous improvement in release processes.

Application Instructions

Please submit your resume at Capture@wintrio.com.

Salesforce Platform Specialist & Analyst

POSITION SUMMARY:

As a Salesforce Platform Specialist & Analyst, you will leverage advanced administration and

development skills to optimize and enhance the Salesforce ecosystem while ensuring alignment with institutional goals. This dual role involves configuring, customizing, and building scalable solutions using declarative tools and programmatic development, as well as integrating external systems to drive operational success. You will also gather and document business requirements, collaborate with stakeholders, and produce clear, high-quality documentation to support end-users, administrators, and developers. By combining technical expertise with analytical and communication skills, you will play a key role in maintaining Salesforce Sales Cloud, Service Cloud, and Education Cloud, improving student engagement, and fostering a sustainable, high-performing CRM environment.

RESPONSIBILITIES:

BUILDING ENHANCEMENTS (40%)

• Flow Development: Design, develop, and optimize Salesforce Flows to create scalable,

maintainable, and efficient business processes while adhering to Salesforce best practices.

• Custom Development: Build sophisticated solutions using APEX, Lightning Web Components
• (LWC), and other programmatic tools to address complex business needs. Ensure all

customizations are secure, efficient, and compliant with Salesforce standards.

• Integration Design: Develop and maintain seamless integrations between Salesforce and external systems using APIs or middleware, ensuring smooth data exchange and automation.
• Comprehensive Documentation: Create and maintain clear, detailed documentation for technical solutions, processes, and configurations. Foster a culture of knowledge sharing to promote system sustainability and ease of future enhancements.

DEFECT RESOLUTION (40%)

• Root Cause Analysis: Perform thorough investigations to identify underlying causes of issues and implement permanent solutions to prevent recurrence.
• Troubleshooting and Debugging: Diagnose and resolve defects in existing Flows, APEX classes, and LWCs, ensuring platform stability and a seamless user experience.
• Performance Optimization: Continuously review and refine existing code and configurations to enhance performance, scalability, and maintainability.
• Expert Technical Support: Provide advanced troubleshooting expertise and resolve platform issues promptly. Support team members in handling technical challenges, offering guidance and solutions when needed.

REFINEMENT AND REQUIREMENT GATHERING (20%)

• Requirement Analysis: Collaborate with business stakeholders to gather, analyze, and refine
• requirements for new enhancements and system changes. Translate business needs into clear and actionable technical specifications.
• Familiarity with Agile and Scrum methodologies, including an understanding of key roles such as Scrum Master, Product Owner (PO), and Business Analyst (BA). Experience working in an Agile environment is a plus.
• Knowledge of Salesforce best practices for scalability and performance optimization.
• Solution Design: Work closely with stakeholders to propose and document technical solutions that align with business goals, considering scalability, maintainability, and user experience.
• Backlog Grooming: Participate in backlog refinement sessions to ensure user stories and tasks are well-defined, estimated, and prioritized.
• Documentation and Communication: Document requirements, acceptance criteria, and design
• considerations thoroughly. Communicate effectively with stakeholders to manage expectations and ensure alignment on deliverables.

PROCESS & DOCUMENTATION

• Leads refinement workshops with key stakeholders to understand business objectives, problem statement and targeted goals and outcomes, current use of the platform, and any other customer centric data and processes
• Collaborate with institutional stakeholders to gather and document business requirements for

CRM enhancements. As needed write use-cases and stories in conversation with customers.

• Design business processes by analyzing stakeholder requirements; constructing business

process models, workflow charts and diagrams; evaluating system capabilities; writing

specifications/user stories

• Create data business flow diagrams and process maps using tools like Lucidchart, Visio, or Draw.io.
• Translate functional needs into clear technical and business process documentation.
• Develop and maintain end-user guides, administrator manuals, standard operating procedures

(SOPs), and training materials for Salesforce users in higher education institutions.

• Work with Salesforce administrators, developers, and solution architects to define system

functionalities, integrations, and automation.

• Document Salesforce configurations, custom objects, workflows, reports, and dashboards in a clear and structured format.
• Ensure documentation remains current with Salesforce configurations and development updates and institutional process changes.
• Cross-Team Collaboration: Serve as a liaison between business functional users (admissions,
• student success, alumni relations, finance, etc.) and technical teams (Salesforce administrators, developers, IT support).

MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

Education & Experience

• Experience: 5+ years of Salesforce experience, with at least 2 years in a development role.
• Strong proficiency in Salesforce declarative tools, including Flow and Process Builder.
• Expertise in programmatic tools such as APEX, SOQL, and Lightning Web Components.
• Familiarity with Salesforce data model, security model, and governor limits.
• Experience with system integrations using REST/SOAP APIs.
• Ability to troubleshoot and resolve complex technical issues independently.
• Experience with CI/CD tools such as Git, Copado, or Gearset.
• Familiarity with Agile and Scrum methodologies, including an understanding of key roles such as Scrum Master, Product Owner (PO), and Business Analyst (BA). Experience working in an Agile environment is a plus.
• Knowledge of Salesforce best practices for scalability and performance optimization.
• 3+ years of experience as a Technical Writer and/or Business Analyst working with Salesforce in a Higher Education environment.
• Familiarity with Salesforce Education Cloud, Student Success Hub, Experience Cloud,
• Admissions Connect, or HEDA (Higher Education Data Architecture).
• Experience working with enrollment, student records, academic advising, alumni relations, or advancement teams.

Knowledge, Skills & Abilities:

• Salesforce Best Practices: Deep understanding of Salesforce architecture, best practices, and

security protocols, ensuring solutions are scalable, maintainable, and compliant.

• Custom Solution Development: Expertise in developing custom apps, objects, workflows,

formula fields, and flows of intermediate complexity that align with business requirements.

• Cross-Functional Communication: Excellent written and verbal communication skills, with the ability to engage with both technical and non-technical stakeholders at all levels.
• Problem-Solving & Critical Thinking: Analytical thinker with strong problem-solving skills,

capable of troubleshooting issues and identifying innovative solutions.

• Information Evaluation: Ability to critically evaluate information gathered from multiple

sources, reconcile conflicts, translate high-level information into detailed solutions, abstract up from low-level information to broader understanding, and distinguish user requests from the underlying true needs.

• Continuous Learning: Proactive in staying up to date with Salesforce releases, emerging technologies, and platform capabilities to drive improvements.
• Data Impact Assessment: Ability to assess the impact of new requirements on Salesforce and its associated systems, ensuring solutions are future-proof.
• Agile Methodology Expertise: Strong experience with Agile methodologies and tools including Jira, Azure DevOps, or similar, ensuring successful project delivery.
• Focus Areas: In-depth experience in Service Cloud, Omni-Channel, Case Management, Knowledge, CTI, SMS, and Chat integration.
• Added Plus: Familiarity with Education Cloud, Experience Cloud, Marketing Cloud, Health Cloud and Einstein Analytics.
• Strong understanding of Salesforce objects, flows, reports, dashboards, permissions, and

integrations.

• Experience with Salesforce documentation tools (Confluence, Google Docs, Lucidchart, Visio, etc.).
• Basic understanding of Salesforce APIs, SOQL, Apex, or integration tools like MuleSoft

Certifications (Preferred but Not Required):

• Salesforce Advanced Administrator and Platform Developer 2 certifications.
• Salesforce Certified Business Analyst
• Salesforce Certified Administrator (ADM-201)
• Salesforce Certified Education Cloud Consultant

Application Instructions

Please submit your resume at Capture@wintrio.com.

Salesforce Developer

Salesforce Developer supports the ongoing growth of the Salesforce Program by delivering new features and maintaining existing solutions within our Salesforce environment. This role works closely with business and technical teams to design, build, and implement solutions that align with best practices and business needs.

Responsibilities

• Design and develop custom solutions on the Salesforce platform (Apex, Flows, Lightning Web Components).
• Collaborate with business analysts and stakeholders to translate requirements into technical

solutions.

• Ensure solutions follow Salesforce best practices and coding standards.
• Participate in code reviews, testing, and deployment activities.
• Support data modeling, integrations, and migrations.
• Troubleshoot and resolve Salesforce issues in a timely manner.
• Stay current with Salesforce releases and recommend improvements.
• Maintain clear documentation of solutions and processes.

Requirements

• Bachelor’s degree in computer science, Information Systems, or equivalent experience.
• 2–4 years of Salesforce development experience.
• Proficiency in Apex, Flows, Lightning Web Components, and declarative tools.
• Familiarity with Salesforce integrations (APIs, Data Loader).
• Understanding of Salesforce security (roles, profiles, permission sets).
• Experience working in Agile/Scrum environments.
• Strong problem-solving and communication skills.

Preferred

• Salesforce Developer I and Administrator certifications (required).
• Developer II certification (preferred).
• Experience with version control and deployment tools (e.g., Copado, Git).
• Familiarity with Salesforce Sales Cloud and Service Cloud.

Application Instructions

Please submit your resume at Capture@wintrio.com.

QA Analyst & Automation Specialist

We are seeking a versatile QA Analyst & Automation Specialist with a strong foundation in both manual and automated testing to join our dynamic quality assurance team. This hybrid role combines hands-on automation expertise with business-facing analytical skills to ensure the delivery of high-quality SaaS and integrated applications. The ideal candidate will be proactive, technically adept, and collaborative across cross-functional teams.

Key Responsibilities

• Analyze and review business and technical requirements, ensuring clarity, completeness, and

testability.

• Design, develop, and maintain automated test suites using Playwright (TypeScript) and Java-based frameworks for UI and API validation.
• Execute functionality, integration, regression, and performance testing across SaaS platforms and backend systems.
• Support and facilitate User Acceptance Testing (UAT) with business stakeholders, including demos and walkthroughs.
• Build and maintain scalable automation frameworks integrated with CI/CD pipelines for continuous testing and feedback.
• Conduct API testing using tools like Postman, validate backend data using SQL, and ensure

compliance with OpenAPI/Swagger specifications.

• Create and execute performance testing using JMeter for both UI and APIs.
• Identify, document, and track defects, collaborating closely with development and product teams for resolution.
• Develop and maintain comprehensive test plans, test cases, and test documentation.
• Participate actively in Agile ceremonies and contribute to evolving QA processes and best practices.
• Evaluate and implement new automation and AI tools to enhance productivity and test coverage.

Required Skills

• Strong experience with Java-based automation frameworks and Playwright with TypeScript.
• Proficient in API testing, backend validation, and performance testing using JMeter.
• Experience testing SaaS applications, including integrations and workflows.
• Skilled integrating automation with CI/CD tools (e.g., Git).
• Familiarity with MuleSoft Anypoint, OpenAPI, and Swagger specifications.
• Comfortable with version control systems and command-line execution of test scripts.
• Proficient in defect tracking and test management tools.
• Experience with OnBase workflows and DocuSign is a plus

Analytical & Agile Skills

• Ability to critically evaluate UI/API requirements and ask insightful questions.
• Strong problem-solving skills and attention to detail in both manual and automated testing.
• Demonstrated success in Agile environments with adaptability to changing priorities.

Communication & Collaboration

• Excellent communicator capable of translating technical concepts for non-technical audiences.

• Effective collaborator across distributed teams and business stakeholders.

• Proactive in driving quality improvements and maintaining thorough documentation.

• Enthusiasm for continuous learning and integrating AI tools into QA practices.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.

• Minimum 5–7 years of QA experience, with a blend of manual and automation testing.

• Proven track record in framework development, UAT support, and SaaS testing.

Application Instructions

Please submit your resume at Capture@wintrio.com.

Onbase Developer

An OnBase Developer with senior experience to perform software development, support, and testing services in a remote work environment. The resource will report to the Director, Enterprise Document Management.

Responsibilities

• Provide programming support to extend functionality of the OnBase Platform
• Analyze business processes to identify and implement automation of repetitive tasks and scripted job aids Develop APIs between multiple systems.
• Peer review and test new and revised programmatic functionality as requested by another team member to verify visual and functional quality
• Understand business process and requirements to provide technical solutions that meet customer needs
• Research and suggest new approaches and technologies
• Work with internal and external customers and clients to clearly define requirements, uncover business rules and processes, and create user stories
• Work with vendor resources to ensure technical issues are evaluated to root cause
• Implement system enhancements related to OnBase configuration
• Develop and maintain workflow solutions in the OnBase platform
• Coordinate departmental requested changes in the OnBase system including initial analysis to implementation of configuration changes needed to support new business processes
• Create initial training material to support implemented departmental changes

Requirements

• Education/Experience: Bachelor’s degree in IT/Computer Science (or equivalent); 3+ years of OnBase development/configuration experience.
• Technical Skills: Proficiency in OnBase workflow/configuration, SQL, .NET/C#/JavaScript; experience with APIs, integrations, and troubleshooting.
• Business Skills: Strong process analysis, requirements gathering, and documentation abilities; experience supporting end-users and creating training materials.
• Soft Skills: Excellent communication, problem-solving, and collaboration skills; detail-oriented and quality-focused.

Preferred: OnBase/Hyland certifications; experience in higher ed, healthcare, or similar industries.

Application Instructions

Please submit your resume at Capture@wintrio.com.

NextJS Developer

The NextJS Developer is responsible for designing, developing, documenting and maintaining software solutions. This front-end developer position includes the use of web framework technologies to deliver an innovative and optimal user experience in an agile environment.

RESPONSIBILITIES:

• Develop high-quality software solutions based on requirements.
• Work in several web technologies, including Next.js, React, HTML, JavaScript, and jQuery.
• Collaborate with the Portal team to estimate, plan, and deliver user stories, bug fixes and tasks within the sprint.
• Collaborate with other teams to identify and implement solutions.
• Follow best practices to guarantee adherence to WCAG 2.2 accessibility standards.
• Perform code, environment, and design reviews to ensure that quality work is being completed.
• Contribute to and lead delivery and deployment processes.
• Collaborate with testers to ensure proper test coverage and resolve any defects; oversee the
• development and coordination of test plans and execution with QA resources, where appropriate.
• Manage deployment CI/CD.
• Troubleshoot, escalate and respond to incidents, problems, and emergencies with the appropriate level of urgency and professionalism and respond or delegate as needed.
• Participate in daily scrum stand-ups and Agile ceremonies

MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES:

Education

• Bachelor’s degree preferred in software development, computer science, engineering or related field, or equivalent work experience and technical certificates.

Knowledge, Skills & Abilities

• Possesses expertise in the development, testing, and operational support of web applications.
• Experience working in an agile development environment.
• Knowledge and experience using the following technologies: Next.js, React, AngularJS, HTML, CSS, Bootstrap, JSON, JavaScript, Web Services, XML, and related technologies.
• Proficient with Visual Studio Code

Experience in these areas a plus

• Development in support of customer portals and mobile experiences

• Work in higher education

• Experience with Peoplesoft, Mulesoft

• Experience with GitHub Copilot, AWS CodeWhisperer.

 Application Instructions

Please submit your resume at Capture@wintrio.com.

MuleSoft Developer

A MuleSoft Developer with senior experience to perform software development, support and testing services in a remote work environment. This position shall work with the Product Owner, Scrum Master, lead engineer, AVP of Integrations and Architecture and Sprint team to provide the following services to the Integrations Team. Services include, but are not limited to, Specific knowledge, expertise, tasks, and deliverables as outlined below:

• Provide approaches and strategies that focus on the most challenging solutions.
• Be a trusted advisor to the enterprise architects implementing.
• Contribute and advance the integrations strategy.
• Develop foundational elements to advance the implementation of integration strategy.
• Work with individual team members and offshore contractors to mentor them on following the best practices.
• Provide technical and best practices coaching to all team members.
• Successfully deliver solutions that meet all acceptance criteria for the assigned stories.
• Provide expertise, knowledge, guidance, and support to the Integrations team members in the

areas of best practices, use of development techniques, with a focus on reuse and consistency within the MuleSoft Platform.

• Resolve issues that may arise due to development challenges.
• Provide re-usable assets such as modules, code, algorithms along with any documentation for developers, such as tutorials, examples, samples or templates.
• Ensure that the Sprint team is fully informed about the story and task progress, actively participating in agile ceremonies including daily standups, backlog grooming, and sprint
• planning.
• Maintain the status of all tasks, bugs, and user stories, as assigned.
• Review the current software development cycle practices and provide appropriate suggestions to improve team efficiency.
• Evaluate deliverables and provide suggestions for improvement.
• Actively review and update as needed best practices for quality including peer reviews, solution reviews, release management, quality validation and documentation.
• Assist in the deployment, configuration, monitoring, and support of the CloudHub environment and deployed applications.

RESPONSIBILITIES

• Documents and maintains consistent architecture and technical approaches to web-based

development projects. This includes the use of full-stack technologies used to deliver the solution, from relational databases to web services to front-end code and HTML.

• Participates and performs in code, environment, and design reviews to ensure that quality work.
• Participates in Agile software development practices across teams including task workflow, code repository practices, as well as CI/CD pipeline.
• Works/ learns several development frameworks including Cold Fusion, Java, Javascript, JQuery, AJAX, JSON, HTML, CSS, XML, AEM.
• Works with a variety of database systems including MySQL and Oracle.
• Works with clients as well as internal development, project management, user experience, server engineering, and quality assurance teams to create web interfaces and solutions for AccelerEd’s clients.
• Escalates and responds to emergencies and urgent issues with the appropriate level of urgency and professionalism.
• Provides on-call support for emergencies and outages.
• Works closely with other internal AccelerEd teams to define and maintain the infrastructure

necessary to support clients.

• Performs deployment tasks including code deployment, data migration, and verification testing
• Provides administrative and user support for Content Management system (maintaining user base, permission, etc.).
• Provides support to client web producers and content authors.
• Implement And Deploy MuleSoft ESB Solutions
• Building, Maintaining, and Deploying MuleSoft Applications

MINIMUM QUALIFICATIONS:

Education & Experience:

• Bachelor’s degree in computer science, Mathematics, Engineering, or related field or equivalent experience.
• MuleSoft Certified Developer
• 3-6 years of relevant professional experience
• Experience with RESTful web services
• Experience in the entire software development lifecycle
• Expertise in areas including cloud computing, API integration, cloud messaging, ground-to-

cloud connectivity, highly scalable distributed systems

• Experience with Java, RAML, and JSON
• Experience with MuleSoft DataWeave
• Experience using Maven
• Knowledge, Skills, and Abilities
• Proficiency in writing queries, stored procedures for SQL Server and/or Oracle
• Understanding of Queuing solutions
• Knowledge and experience using some of the following technologies: HTML, CSS, AJAX,
• Bootstrap, JSON, Java, Javascript, Cold Fusion, relational databases, Web Services, XML, and related technologies.
• Experience with Source Control systems such as Team Foundation Server
• Knowledge of Content Management Systems including Adobe and CommonSpot is nice to have Knowledge of higher education practices, technologies, and challenges
• Knowledge of working with integrations connecting major platforms like LMS – D2L, SIS –
• PeopleSoft Campus Solutions, CRM – Salesforce, ERP –Workday and AEM
• Knowledge of best practices in coding, architecture, and web development
• Must be detail-oriented and logical
• Excellent problem solving and analytical skills
• Strong verbal communication skills.

Application Instructions

Please submit your resume at Capture@wintrio.com.

Marketing Cloud Developer

The Salesforce Marketing Cloud Developer will support the continued growth of the Salesforce Marketing Cloud (SFMC) solution. This role will be responsible for, but not limited to, gathering requirements, configure/build/customize and support the Salesforce Marketing Cloud application while guiding the overall direction of our Marketing Cloud instance. This role will focus on the development of email communications leveraging Content Builders tool, HTML and CSS where necessary in partnership with our CRM team.

RESPONSIBILITIES:

• Partner with Product Owner to review business requirements to design and develop solutions to meet communication objectives
• Design, build, test and send emails in SFMC
• Understanding of nurture program functionality, capabilities and build upon request
• Segment and analyze SFDC and other prospect databases to target campaigns and provide

targeting recommendations

• Application of tracking on all marketing automation tactics
• Reporting on marketing automation programs to highlight opportunities for enhancement to improve metrics & KPIs.
• Perform testing of emails, campaigns, pages, and data as needed and on time
• Assist with SFMC data hygiene and system maintenance
• Prepare and import lists into SFMC
• Assist with marketing automation-specific troubleshooting requests as submitted
• Provide recommendations on customer journey and communication best practices.
• Build and maintain marketing automation campaigns that nurtures prospects through email and form template creation, landing page development, list segmentation, scoring
• Develop reporting and dashboards to communicate campaign and marketing effectiveness
• Interpret and translate metrics into insightful analysis to drive change and campaign performance
• Provide support for Salesforce and Marketing Cloud data integrations
• Work with mulesoft integrations with LMS – D2L and SIS – PeopleSoftCampus Solution, AWS RedShift.
• Document solution and architecture decisions
• Assist in monthly feature releases.

MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

Education

• Bachelor’s Degree in related field or equivalent work experience.

Skills & Knowledge

• Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets
• Out of the box thinking for solutions and ideas in the email channel
• Must have good understanding of the methodologies for email campaign management including, but not limited to, campaign set up, coding, importing data, validating, optimization, segmentation, testing, deployment, tracking, reporting, and monitoring.
• Must have extensively used Journey Builder to design and automate responsive multi-channel campaigns.
• Extensive understanding of email marketing best practices, inbox deliverability and CAN-SPAM laws.
• Understanding of CRM concepts and email communications best practices
• Basic knowledge of SQL queries API concepts a plus
• Must have knowledge of email best practices including subject lines, messaging, segmentation, list management, deliverability.
• Knowledge of Adobe Creative Suite a plus
• Strong problem-solving skills
• Act independently on routine assignments or projects
• Able to communicate professionally, both oral and written
• Plan, organize and multi-task to complete assignments in an efficient manner
• Ability to work in cross-functional teams with a solution-focused mindset and positive attitude.
• Must be a team player.
• Strong interpersonal skills and a demonstrated track record of enabling repeatable processes, driving advancement in quality, and collaborating within a matrixed organization in a responsive and productive manner
• Excellent communication skills

Experience

• A minimum of 3 years/preferably 5 years of experience in Salesforce Marketing
• Cloud/ExactTarget with a proven track record of consistently exceeding performance goals.
• Experience creating automated or drip marketing campaigns that include email marketing required.
• Experience designing, developing, executing, and maintaining email marketing campaigns with an emphasis on Email Studio, Journey Builder, Data Extension, Automation studio
• Trigger sends, Content Builder, Contact Builder.
• Experience with developing email templates and dynamic content using HTML and AMP Script.
• Experience creating responsive emails.
• Experience in supporting end-users, requirements gathering and documentation
• Experience with list segmentation and working with large data sets
• Experience in performing email QA testing to validate email rendering and deliverability across different devices and applications, using tools such as Litmus and Return path.
• Must have created User-Initiated and Triggered Automations like Data Extract, Filter, Import and Transfer File, Refresh Group, Query, Wait Activity and Send Email using Automation Studio.
• Experience with Data Extensions and SQL Queries a plus
• Experience working on optimizing campaigns through A/B testing and multivariate testing.
• Experience in developing scalable front-end user interfaces using HTML, CSS, JavaScript,
• JQuery and Angular JS.
• Worked extensively on Landing Pages and Microsites.
• Worked on email reporting and tracking, recommended improvements, enhancements, and
• testing strategies for future programs.
• Google analytics experience required.

Certifications

• Salesforce Certified Marketing Cloud Consultant - OR -
• Salesforce Certified Marketing Cloud Email Specialist

Application Instructions

Please submit your resume at Capture@wintrio.com.

Databricks Engineer

We are seeking a Databricks Engineer to design, build, and operate a Data & AI platform with a strong foundation in the Medallion Architecture (raw/bronze, curated/silver, and mart/gold layers). This platform will orchestrate complex data workflows and scalable ELT pipelines to integrate data from enterprise systems such as PeopleSoft, D2L, and Salesforce, delivering high-quality, governed data for machine learning, AI/BI, and analytics at scale. You will play a critical role in engineering the infrastructure and workflows that enable seamless data flow across the enterprise, ensure operational excellence, and provide the backbone for strategic decision-making, predictive modeling, and innovation.

Responsibilities:

1. Data & AI Platform Engineering (Databricks-Centric):

• Design, implement, and optimize end-to-end data pipelines on Databricks, following the
• Medallion Architecture principles.
• Build robust and scalable ETL/ELT pipelines using Apache Spark and Delta Lake to transform raw (bronze) data into trusted curated (silver) and analytics-ready (gold) data layers.
• Operationalize Databricks Workflows for orchestration, dependency management, and pipeline automation.
• Apply schema evolution and data versioning to support agile data development.

2. Platform Integration & Data Ingestion:

• Connect and ingest data from enterprise systems such as PeopleSoft, D2L, and Salesforce using APIs, JDBC, or other integration frameworks.
• Implement connectors and ingestion frameworks that accommodate structured, semi-

structured, and unstructured data.

Design standardized data ingestion processes with automated error handling, retries, and alerting.

3. Data Quality, Monitoring, and Governance:

• Develop data quality checks, validation rules, and anomaly detection mechanisms to ensure

data integrity across all layers.

• Integrate monitoring and observability tools (e.g., Databricks metrics, Grafana) to track ETL performance, latency, and failures.
• Implement Unity Catalog or equivalent tools for centralized metadata management, data lineage, and governance policy enforcement.

4. Security, Privacy, and Compliance:

• Enforce data security best practices including row-level security, encryption at rest/in transit,

and fine-grained access control via Unity Catalog.

• Design and implement data masking, tokenization, and anonymization for compliance with

privacy regulations (e.g., GDPR, FERPA).

• Work with security teams to audit and certify compliance controls.

5. AI/ML-Ready Data Foundation:

• Enable data scientists by delivering high-quality, feature-rich data sets for model training and inference.
• Support AIOps/MLOps lifecycle workflows using MLflow for experiment tracking, model registry, and deployment within Databricks.
• Collaborate with AI/ML teams to create reusable feature stores and training pipelines.

6. Cloud Data Architecture and Storage:

• Architect and manage data lakes on Azure Data Lake Storage (ADLS) or Amazon S3, and

design ingestion pipelines to feed the bronze layer.

• Build data marts and warehousing solutions using platforms like Databricks.
• Optimize data storage and access patterns for performance and cost-efficiency.

7. Documentation & Enablement:

• Maintain technical documentation, architecture diagrams, data dictionaries, and runbooks for

all pipelines and components.

• Provide training and enablement sessions to internal stakeholders on the Databricks platform,
• Medallion Architecture, and data governance practices.
• Conduct code reviews and promote reusable patterns and frameworks across teams.

8. Reporting and Accountability:

• Submit a weekly schedule of hours worked and progress reports outlining completed tasks,

upcoming plans, and blockers.

• Track deliverables against roadmap milestones and communicate risks or dependencies.

Required Qualifications:

• Hands-on experience with Databricks, Delta Lake, and Apache Spark.
• Deep understanding of ELT pipeline development, orchestration, and monitoring in cloud-native environments.
• Experience implementing Medallion Architecture (Bronze/Silver/Gold) and working with data versioning and schema enforcement in enterprise grade environments.
• Strong proficiency in SQL, Python, or Scala for data transformations and workflow logic.
• Proven experience integrating enterprise platforms (e.g., PeopleSoft, Salesforce, D2L) into centralized data platforms.
• Familiarity with data governance, lineage tracking, and metadata management tools.

Preferred Qualifications:

• Experience with Databricks Unity Catalog for metadata management and access control.
• Experience deploying ML models at scale using MLFlow or similar MLOps tools.
• Familiarity with cloud platforms like Azure or AWS, including storage, security, and networking aspects.
• Knowledge of data warehouse design and star/snowflake schema modeling.

Application Instructions

Please submit your resume at Capture@wintrio.com.

AWS Security Engineer

The AWS Security Engineer will ensure the security of its AWS cloud infrastructure and applications. The resource will design, implement, and maintain security controls, conduct assessments, and provide ongoing monitoring and response. The contractor will collaborate with cross- functional teams to embed security best practices and lead initiatives to strengthen the organization’s cloud security posture. This resource reports to the Manager, Information Security.

Responsibilities

• Design, implement, and manage AWS cloud security controls (IAM, VPC, S3, KMS,
• GuardDuty, CloudTrail, Security Hub).
• Conduct vulnerability assessments, penetration testing, and risk analyses; recommend and implement mitigations.
• Monitor and respond to security events, support incident response and forensic investigations.
• Automate security processes and integrate security tools into CI/CD pipelines.
• Develop and maintain AWS security policies, procedures, and documentation.
• Train engineers on secure coding practices and AWS security standards.
• Lead AWS-focused security roadmap projects and ensure compliance with frameworks (e.g.,
• NIST, ISO 27001, ITIL, COBIT).
• Collaborate with IT, engineering, and vendors to ensure secure design, deployment, and operations.

Qualifications

• Bachelor’s degree in computer science, Information Security, or related field (or equivalent

experience).

• 3+ years AWS security engineering experience with deep knowledge of AWS services (IAM,
• VPC, KMS, GuardDuty, CloudTrail, Security Hub, etc.).
• AWS Security or Architect certifications preferred.
• Experience with cloud security principles (network segmentation, IAM, encryption, monitoring).
• Proficiency with scripting/automation (Python, PowerShell, etc.).
• Strong background in vulnerability management, incident response, and security assessments.
• Knowledge of compliance frameworks (PCI, GDPR, GLBA, CMMC, etc.).
• Familiarity with secure software development lifecycle, code reviews, and API security.
• Strong problem-solving, analytical, and communication skills.
• Ability to work independently, lead initiatives, and mentor others when needed.

Application Instructions

Please submit your resume at Capture@wintrio.com.

AEM Website Developer

The contractor will support the development and implementation of digital consumer experiences leveraging Adobe Experience Manager (AEM). This includes building and integrating AEM components, ensuring smooth deployments, and providing documentation and knowledge transfer to client personnel.

Responsibilities

• Design scalable AEM solutions aligned with digital goals (e.g., personalized student portals).
• Translate stakeholder requirements into technical specs using AEM Sites, Assets, and Forms.
• Ensure feasibility with Cloud Manager pipelines and integrations
• Build custom components, templates, and workflows with HTL, Java, OSGi, and frontend tech (e.g., React).
• Conduct code reviews, testing, and deployments via Cloud Manager.
• Optimize performance (e.g., caching, dispatcher) for high-traffic periods like enrollments.
• Handle upgrades, migrations, and Adobe updates; provide production support and documentation.
• Implement secure solutions and monitoring systems.
• Work in Agile teams with Univ IT/content authors; mentor juniors if needed.
• Adhere to contracts, NDAs, and deliver knowledge transfer at project end.
• Work with integrations –MuleSoft to connect between data sources and applications.

Requirements

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent professional experience accepted for contractors).
• 3–5+ years of hands-on AEM development and implementation, including at least 1 year with AEM as a Cloud Service (e.g., managing sites, assets, and forms for educational portals; 5+ years preferred for senior roles).
• Strong skills in Java, HTL, HTML, CSS, JavaScript, and front-end frameworks.
• Proven experience designing and developing reusable AEM components, templates, and workflows; knowledge of CRX/DE repository, Sling models, and OSGi framework.
• Familiarity with AEM Cloud Manager for CI/CD pipelines, Git for version control, immutable environments, and integrating with REST APIs/third-party systems
• Experience with Agile methodologies, including participation in Scrum ceremonies, and strong documentation/communication skills.
• Understanding of performance optimization (e.g., dispatcher, caching), security best practices and DevOps tools.

Application Instructions

Please submit your resume at Capture@wintrio.com.

Accessibility Testing Expert

We are seeking an experienced Accessibility Testing Expert in digital accessibility testing to join our quality assurance team. The ideal candidate will have deep expertise in accessibility standards, testing tools, and assistive technologies to ensure our digital content and applications are inclusive and compliant with legal and industry requirements.

Key Responsibilities

• Conduct comprehensive accessibility testing of websites, applications, and digital content against WCAG 2.0/2.1/2.2 standards.
• Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers.
• Collaborate effectively with developers, designers, and product teams to guide remediation efforts and ensure accessibility best practices.
• Develop, maintain, and execute detailed accessibility test plans, cases, and audit reports.
• Validate the remediation of accessibility issues across iterative development cycles.
• Stay current with evolving accessibility regulations, standards, and technologies.
• Participate proactively in design and development reviews to embed accessibility early in the product lifecycle.
• Support organizational accessibility training and awareness programs.

Required Skills

• Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508, and ADA compliance.
• Extensive experience with accessibility testing tools such as Axe, JAWS, NVDA, VoiceOver, and Accessibility Checker.
• Understanding of front-end technologies including HTML, CSS, ARIA roles, and JavaScript as related to accessibility.
• Expertise in both automated scans and manual testing techniques, including screen reader and keyboard navigation assessments.
• Excellent documentation, analytical, and communication skills.

Qualifications

• Bachelor’s degree in computer science or related field preferred.
• At least 5 years of professional experience performing accessibility testing and audits in web and mobile environments.

Application Instructions

Please submit your resume at Capture@wintrio.com.

About the Role
We are seeking a detail-oriented Legal Professional / Paralegal to support a federal healthcare program focused on hearing and appeals operations. This position involves legal reviews, medical record analysis, and policy interpretation related to healthcare claims, provider disputes, and program compliance.
The ideal candidate has experience in legal writing, administrative or healthcare law, and policy analysis, with a demonstrated ability to draft legal briefs, memoranda, and case summaries in a government or regulatory environment.
Key Responsibilities
• Conduct legal reviews and draft legal briefs, memoranda, and case summaries supporting hearings and appeals.
• Perform medical record reviews to assess evidence and compliance with program regulations.
• Support policy analysis and regulatory interpretation by researching statutes, federal rules, and administrative decisions.
• Collaborate with auditors, analysts, and legal reviewers to identify discrepancies and strengthen case documentation.
• Manage documentation within a case management system, ensuring accuracy and confidentiality.
• Assist in preparing pre-hearing documentation, issue statements, and decision drafts.
• Ensure compliance with HIPAA, Privacy Act, Section 508, and information security protocols.
• Participate in quality assurance reviews and support process improvement initiatives across the appeals workflow.
Required Qualifications
• Bachelor’s degree in law, Legal Studies, Health Policy, or related field (Paralegal Certification preferred).
• 3+ years of experience in legal writing, case documentation, or healthcare compliance.
• Strong understanding of legal terminology, regulatory frameworks, and administrative law.
• Experience analyzing medical or audit records for legal and compliance sufficiency.
• Excellent research, writing, and analytical skills.
Preferred Experience
• Prior experience supporting a federal agency, healthcare contractor, or government program.
• Exposure to federal appeals processes, provider reimbursement, or audit review workflows.
• Experience in policy analysis, legal research, or program integrity documentation.
• Understanding of federal healthcare regulations and administrative procedures.
• Active or eligible for Public Trust clearance.
Application Instructions
If you’re passionate about law, healthcare policy, and public service, and you enjoy researching, writing, and reviewing legal documentation, we’d love to hear from you. Please submit your resume and a sample of your legal writing via LinkedIn or email Capture@wintrio.com.

About the Role
We are seeking an experienced Project Manager to lead a multi-disciplinary team supporting a major federal healthcare program initiative. The ideal candidate will hold PMP certification from the Project Management Institute and have at least 5 years of managing complex projects, including cross-functional coordination, stakeholder engagement, and schedule/budget oversight. In this role, you will manage program teams engaged in tasks such as risk-adjustment data validation, geographic classification review, legal analyses, case management, medical record review, and appeals processing.
Key Responsibilities
• Lead and manage the project from initiation through close-out, coordinating team members across legal, compliance, medical coding, audit, data, IT and support functions.
• Manage legal analysis and statutory interpretation efforts and coordinate production of legal recommendations and decision-writing deliverables.
• Direct case-management workflows: intake, eligibility, appeals or requests processing, escalation procedures, issue analysis and resolution.
• Supervise medical record reviews and medical coding efforts.
• Utilize and oversee platforms like Salesforce (or analogous CRM/case management systems) for tracking cases, workflows, escalations and reporting.
• Develop and drive program-management best practices: create status reports, risk/issue logs, change-control documentation, resource plans, budget monitoring, and communication plans.
Required Qualifications
• Minimum 5 years of project management experience leading multi-disciplinary teams in a government, healthcare, auditing or appeals environment.
• Demonstrated experience with healthcare risk adjustment, provider reimbursement reviews, audit or appeals program management.
• Proven legal analysis and decision-writing experience (legal briefs, memoranda or similar).
• Familiarity with Salesforce or other CRM/workflow systems for case and project tracking.
• Strong program management skills: schedule/budget oversight, risk/issue management, resource coordination, status reporting.
Application Instructions
Please submit your resume, a short cover letter, and any relevant project highlights via LinkedIn or email Capture@wintrio.com.

Title: Power Automate Developer

Client: Department of Justice (DOJ)

Location: On-site in Washington, DC, Monday-Friday. Location is M St building, on Red line, in the same building.

US Citizenship is required for this role.

The successful candidate will be accountable to:

• Support maintenance, configuration, and development of new features for Windows Server using PowerShell scripts to automate IT tasks and improve efficiency.
• Assist with Install, and configuration, of applications on the network.
• Support M365 environments with a focus on Azure and Active Directory.
• Develop and optimize Power Platform solutions including Power Automate, Power Apps and Powe BI to enhance business processes.
• Collaborate with cross-functional teams to understand business needs and translate them into automated solutions
• Assist and collaborate with stakeholders to define user stories, acceptance criteria and roadmap objectives for power platform enhancements.
• Use Power Automate to streamline data integration and system interactions.
• Delivering quality solutions within estimated project timelines.

Experience, Education & Training: 

• 7 years of enterprise IT experience in system administration and automation.
• Microsoft Certified Power Platform Developer Associate and  / or Microsoft Certified: Power Automate RPA Developer Associate
• CompTIA Security+ certification required.
• Knowledge of networking fundamentals, IT infrastructure, Active Directory, SCCM, and MECM/SCOM monitoring tools.
• Excellent troubleshooting skills and ability to work independently to resolve complex issues.

Clearance Requirements:

• Must be a U.S. Citizen and the selected applicant will be subject to a government security investigation

Please reach out to Musharaf Rashid, mr@WINTrio.com for more information.